Balanced scorecard de ken blanchard

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Después de completar el programa, los participantes pueden comprender la mentalidad, la filosofía, las herramientas y los métodos relacionados para saber cómo utilizar el «Cuadro de Mando Integral» para planificar y trazar la estrategia de la empresa de forma científica y aplicarla de forma eficaz.
Con el fin de mejorar la eficacia de la formación y la efectividad de la aplicación del pensamiento y la percepción del programa en el trabajo práctico, el programa se llevará a cabo con un enfoque centrado en el participante, con una interacción multidimensional (entre los formadores y los participantes y entre los participantes), y la combinación de conferencias y actividades de aprendizaje (discusión en grupo, análisis de situaciones prácticas, estudios de casos …).

Key reasons to have a matrix structure

BSC is a strategy performance management tool that can be used to track the execution of activities, control them and monitor the consequences of these actions.
Any organization can implement a Balanced ScoreCard Project that generates a deep cultural transformation, this tool gets the employees involved with the strategy, allowing each collaborator to properly identify their objectives and work for it.
It shows the organizational characteristics of the company, what activities and processes are performed to meet customer expectations, priorities must be established for each of the processes to be performed, to achieve the constant evolution of the organization and its way of working.
It seeks to know what real and potential customers are looking for, what their expectations are, but above all to focus on meeting them in order to achieve the expected growth. This point also includes the perception that customers have of the organization.

Ken blanchard’s balanced scorecard technique

The Balanced Scorecard technique works for an organization to be aware of its vision. In addition, the technique seeks to complement the financial indicators with the non-financial ones, in such a way that it achieves a balance so that the organization obtains good results in a short term, in such a way that the organization will be successful and will achieve its vision.
In this perspective, the internal processes of the company are analyzed in terms of obtaining total customer satisfaction and achieving high levels of financial performance. To achieve this objective, the analysis of internal processes is implemented from a business perspective and a determination of the key processes through a value chain.

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Improving production processes, maximizing profits, and defying the ever-changing environment is the challenge every SME faces every day. Assessing your capabilities with the balanced scorecard will help you achieve these goals, and above all, a strong company.
(Kenneth Blanchard Hartley (born May 6, 1939) is an American writer and management expert. His book The One Minute Manager (co-authored with Spencer Johnson) has sold over 13 million copies and has been translated into 37 languages. He has co-authored more than 30 other best-selling books, including Unconditional: A Revolutionary Approach to Customer Service, A…
«Well Done» is a very readable story, in which Ken Blanchard and his collaborators show us with great clarity the techniques and fundamentals for finding the best in each of us. Focusing our energy on the positive results and paying less attention to all the actions that have led to error or failure.

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